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Shipping Update: January 15, 2021

Because of ongoing health and safety concerns - department staff is teleworking and order fulfillment is currently being done weekly. Postal delays are also possible. We are grateful for your patience and patronage.
   

Have questions or comments about Golden Age PassMaryland State Park Passport or Trail Guide orders? Please call 410-260-8186.

For questions or comments on any other products or for general order status inquiries please email customerservice.dnr@maryland.gov

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The online store is typically staffed Monday through Friday, 9 am to 5 pm.  We observe all state holidays.  Orders or questions received after normal business hours will be responded to during normal office hours.  Orders are shipped in a timely manner, however; items may be shipped from different departments on different days.  It may take 4 to 9 days for your order to arrive (depending on location.)
 
The Maryland Natural Resource magazine is printed on a quarterly basis and may take up to 4-6 weeks for delivery.
 
Any and all questions may be directed to us by using customerservice.dnr@marland.gov and placing DNR Outdoor Store in the subject line.
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