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The online store is typically staffed Monday through Friday, 9 am to 5 pm.  We observe all state holidays.  Orders or questions received after normal business hours will be responded to during normal office hours.  Orders are shipped in a timely manner, however; items may be shipped from different departments on different days.  It may take 4 to 9 days for your order to arrive (depending on location.)
 
The Maryland Natural Resource magazine is printed on a quarterly basis and may take up to 4-6 weeks for delivery.

Have questions or comments about Golden Age Pass, Maryland State Park Passport or Trail Guide orders? Please call 410-260-8186.
 
Any and all questions may be directed to us by using customerservice.dnr@marland.gov and placing DNR Outdoor Store in the subject line.
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